Click & Collect

Are you local to Haslemere? Save on postage and select the 'Pick up in store' option at the checkout, we'll prepare your order and let you know when it's ready to pick up from our shop at 14a  Street, Haslemere High, Surrey GU27 2JE Store open for collections Monday to Thursday 9am to 5pm. Open by appointment on Friday and Saturday. Confirmation of arrival time advised to avoid disappointment.

UK Deliveries

For UK deliveries, we have a selection of courier services:
Evri - UK Standard Tracked Shipping - (4-6 working days) FREE for orders of £60 or over.

Evri - UK Standard Tracked Shipping (4-6 working days) £3.95 for orders under £60. 
Royal Mail - UK Standard Tracked Shipping (3-5 working days)  £4.25 for orders under £60. 

 

Evri - Next Day Tracked (UK Mainland) - Available Monday to Thursday, orders must be placed before 3pm. Please note the Next Day service is not available for weekend deliveries. Therefore, orders placed on Thursday after 3pm or Friday mornings will arrive on the following Monday. Orders placed on Friday after 3pm, Saturday or Sunday will be delivered on the following Tuesday. £6.75.

DPD - Next Day Tracked (UK Mainland) - Available Monday to Thursday, orders must be placed before 3pm. Please note the Next Day service is not available for weekend deliveries. Therefore, orders placed on Thursday after 3pm or Friday mornings will arrive on the following Monday. Orders placed on Friday after 3pm, Saturday or Sunday will be delivered on the following Tuesday. £7.

Overseas deliveries

PLEASE NOTE: We can not take any responsibility for delayed orders to other countries outside the UK due to individual custom regulations. Please check with your country’s customs office regarding the import of the products you wish to order. ARK Health & Beauty (Retail) Ltd deliveries are classed as 'Delivered At Place' (DAP), also called delivered duty unpaid (DDU). This means we the seller take responsibility for shipping the product, but we require the customer to pay any import costs, such as VAT, duties, and clearing fees. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties. You are responsible for complying with international, national or local laws regulating the importation of products that you may purchase. If an order is refused delivery by customs due to unauthorized ingredients or contents, ARK Health & Beauty (Retail) Ltd is not responsible for any losses or costs incurred by you, the customer. You are solely responsible for any taxes, duties, levies, fees and/or any other expenses related to importing the products you order. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. By ordering you agree to these terms.

Delivery Update: Europe and Northern Ireland